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Job Information

Merck Director, Site Relationship Managers (REMOTE) in Albany, New York

Job Description

This role serves as a key internal and external representative for US Country Operations to facilitate country level implementation of key initiatives impacting sites, develop and support oversight of key metrics to assess partner site collaborations and serves as an interface with internal global site network and external site forums/ professional societies.

The role will provide a strategy for the SRMs, work with the Country CRD and SMM Directors to identify key institutions and establish a strategy for sites as center of excellence in support of a Therapeutic Area (TA) needs.

Primary responsibilities for the role include:

  • Drives innovation and initiatives to improve site relationships, including new company technologies, and tools to support sites

  • Fosters relationships with internal and external stakeholders in developing and maintaining key institutions and center of excellence sites

  • Drives process improvements, innovative solutions to help reduce barriers and mitigate risks that directly impacts investigator sites and requires multiple internal stakeholder interfaces

  • Engaging with industry stakeholders to build industry awareness and develop our company's company brand and reputation

  • Maintains deep understanding of US site landscape

  • Manage direct reports including performance plans and development plans. Oversee performance management, career development of staff and effectively manage performance issues.

  • Work closely with country leadership to assess priority sites and issue escalation, strategic partner relationships.

  • Create, promote and direct a strategy whereupon the functions of the SRM role is identified by sites/institutions as their central point of contact for our company's relationships.

  • Establish procedures and processes, key metrics, criteria for assessing key sites

Extent of Travel:

  • 50%

Qualifications, Skills & Experience

Education :

  • Bachelor’s Degree required

Experience and Skills:

  • Minimum 12 years of experience within the Pharmaceutical industry

  • Minimum 10 years in clinical trial operations

  • Deep knowledge and understanding of Clinical Development Processes & Procedures

  • Significant project management and business process improvement experience, with demonstrated record of accomplishments

  • Familiarity with the clinical operations of pharmaceutical development from an industry perspective; well developed and effective team facilitation and leadership skills; able to establish cooperative team environments

  • Data analytics

  • Networking and Partnerships

  • Business Savviness

#eligibleforerp

ResearchandDevelopmentGCTO

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected US salary range:

$164,800.00 - $259,400.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

11/30/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R316370

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