Merck Jobs

Job Description

The role of Operations Manager at our Company's Durham facility is a manufacturing leadership role. The individual in this role must provide direction, coaching, and technical expertise to operations personnel responsible for the manufacturing processes. This individual must actively manage their assigned team to reliably support customer demand (including hiring as needed, employee development, routine 1:1 meetings and coaching, recognition, and performance management). Additionally, they must become proficient in the use of manufacturing systems and knowledgeable of site procedures in order to resolve process/equipment issues, minimize downtime, and ensure product quality.

This role will support manufacturing activities at the Durham Site. Successful candidate(s) will be assigned to support either pre-thaw (e.g. preparation of sterile components, tanks, and stabilizer) or post-thaw (e.g. bulk thawing, pooling, filling, lyophilization, capping and inspection) activities.

Responsibilities

Employee Development | People Management

• Develop, motivate, and manage a team to ensure reliable manufacturing process execution

• Assign yearly performance objectives for the team in alignment with department and site goals

• Provide regular feedback and coaching to employees on work performance

• Provide leadership to the team as needed based on the team’s capabilities and maturity

Process Execution | Continuous Improvement

• Provide a leadership presence on the manufacturing floor

• Champion standard work to drive consistent use of best practices across teams

• Regularly help the team troubleshoot issues to minimize downtime and maintain product quality

• Identify opportunities to improve the process (e.g. cycle times, ease of execution, reliability)

• Support work as needed to implement improvements (e.g. scheduling, staffing, protocol execution)

• Coach team members in executing smaller improvement projects in their operational area

• Represent Operations on project teams as needed

Communication

• Lead and support daily (Tier) meetings to facilitate flow of information up/down through the organization

• Hold regular team meetings to cascade information and collect team feedback

• Provide clear consistent communication from shift to shift

• Escalate issues as needed to ensure the right support/awareness is given to issues as they arise

• Serve as an Subject Matter Expert (SME) during tours to provide area/process overview information to visitors/auditors upon request

Quality & Safety Compliance

• Foster strong and effective safety culture on the team through actions, coaching, and prioritization

• Coach individuals when reporting safety issues and completing corrective/preventative actions

• Drive culture of compliance through actions, consistent quality-driven decision making, and coaching of the team (e.g. documentation, housekeeping, area 5S, etc.)

• Participate in safety/regulatory audits (i.e. tours, topic discussion)

Financial

• Coach the team to ensure SAP transaction completion is timely and accurate

• Manage team staffing and overtime to support customer demand while meeting budget targets

• Recognize opportunities for cost savings and communicates them for potential project chartering

Education Requirement

• High School Diploma/GED

Required Experience and Skills

• Minimum 2 years of experience in GMP pharmaceutical manufacturing experience with a bachelor's degree, OR minimum of 6 years of experience and a high school diploma, OR minimum 4 years of experience with a bachelor's degree in engineering/science/or military experience.

• Demonstrated ability to lead a team (i.e. experience leading directly as a supervisor/coach or indirectly as part of a project or through routine process execution)

• Ability to manage multiple priorities and coordinate people/resources to meet a production schedule

• Strong, strategic and effective interpersonal, communication, and problem-solving skills

Preferred Experience and Skills

• Previous supervisory experience

• Good Manufacturing Practice (GMP)-regulated manufacturing environment

• Electronic manufacturing systems (e.g. PAS-X, SAP, Delta-V, etc.)

• Interacting with regulatory auditors as part of area tours and/or topic discussion

• Lean Six Sigma certification

Shift and Schedule

• Day 12.5 hours | 6:00 AM to 6:30 PM) on a rotating 2-2-3 schedule | Includes working alternating weekends and holidays

• Night 12.5 hours | 6:00 PM to 6:30 AM) on a rotating 2-2-3 schedule | Includes working alternating weekends and holidays

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor. VETJOBS #EBRG MSJR TechnicianDurham

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

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We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement​

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic/International

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

1st - Day, 3rd - Night

Valid Driving License:

No

Hazardous Material(s):

None

Job Posting End Date: 05/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R290938