Merck Jobs

Job Information

Merck Head, Enterprise Shared Service Center (Global Clinical Trial Operations) in Philadelphia, Pennsylvania

Job Description

The Head of the eSSC is responsible and accountable for the organization, strategic direction, and overall performance of the eSSC. Ensures sound clinical development principles are incorporated into the services provided by the eSSC. Ensures consistent, high quality and standard processes are complied with, and meet worldwide regulatory guidelines and company policies and Standard Operating Procedures (SOPs).

Primary Activities include, but are not limited to:

  • Accountable for the development and execution of eSSC Strategy, Goals and Objectives; empowers, coaches and develops eSSC leadership/management to ensure all goals and objectives are met, including compliance with myLearning, Axonify and corporate training.

  • Line management of eSSC management team, includes setting priorities, development plans, routine feedback and coaching, mid year and year end formal discussions.

  • Ensure budget and resource management per plan

  • Foster a culture of learning and development and continuous improvement, including implementation of training programs (eg, Project Management, laboratory,…).

  • Collaborate with and manages relationships with stakeholders across the company related to current and potential future services of the eSSC.

  • Work across GCTO leadership for assignment of work, with appropriate upskilling and coordinated support to integrate functional expertise with ongoing functional support and oversight of eSSC team work

  • Coordination and quality delivery of all in scope deliverables for all services provided by the eSSC.

  • Develop system for efficient effective workload distribution with daily adaptations.

  • Partner with cross functional leaders as well as with internal and external stakeholders and partners to align cross functional strategy, operations and execution related to eSSC services provided.

  • Align with global/cross-functional leaders on strategic direction of assigned eSSC scope where applicable.

  • Accountable to and serve as extended leader for GCTO functions with eSSC services deployed

  • Increases functional effectiveness by supporting departmental efforts to simplify and standardize procedures to the greatest extent possible, sharing best practices and participating or leading in continuous improvement efforts.

  • Serve as POC during sponsor and site inspections related to services within the eSSC.

  • Accountable for ensuring connectivity with facilities, HR, IT, finance, etc. related to the eSSC Site.

  • Establish measures to improve effectiveness and efficiency of eSSC and develop strategic plans for growth.

  • Provide consultation and expertise on services provided by eSSC.

  • Evaluate and provide recommendations for future eSSC services.

  • Keep abreast of new developments in all areas of services provided and within the pharmaceutical industry.

  • Partner with community outreach organizations on talent development, wrap around services for current employees and forward-looking recruitment efforts. Lead and coordinate events designed to foster an inclusive culture with engaged and passionate employees, including community and volunteer events.

  • Accountable for all areas of operations for the eSSC.

  • May support strategic and/or tactical projects, as appropriate.

Education:

  • MBA or MS Degree with at least 10 years’ experience in people management and/or team leadership

OR

  • B.A. or B.S. degree with at least 12 Years’ experience in people management and/or team leadership

OR

  • Associate degree with 14 years’ experience in people management and/or team leadership

OR

  • High School Diploma (or equivalent) with 15+ years’ experience in people management and/or team leadership

Experience:

  • At least 10 years’ experience in Operations and/or Research related field

Knowledge and Skills:

  • Demonstrated excellent leadership and project management skills

  • GCP expertise

  • Expert organizational skills

  • Strong English (written and verbal) communication

  • Negotiating and problem-solving skills

  • Strategic thinking

  • Demonstrated Knowledge of E2E clinical development process

  • Demonstrated mentoring skills

  • Ability to establish effective personal relationships across a wide range of business contacts

  • Ability to build talent and lead teams with influencing and development skills

  • Able to work under pressure in a changing environment with flexibility

#EligibleforERP

MRLGCTO

#ONEGDMS

MSJR

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

No

Job Posting End Date:

06/26/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 06/26/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R297772

DirectEmployers