Merck R&D Sourcing Operations Manager in South San Francisco, California
Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
Merck is on a quest for cures and is committed to being the world’s premier, most research-intensive biopharmaceutical company. Today, we’re doubling down on this goal. Merck Research Laboratories is a true scientific research facility of tomorrow, and will take Merck’s leading discovery capabilities and world-class small molecule and biologics R&D expertise to create breakthrough science that radically changes the way we approach serious diseases.
Senior Sourcing Operations Specialist within the Discovery Operations group of Merck Research Labs (MRL): This individual contributor, with minimal supervision, will take the lead in managing in vitro biology projects with external vendors in support of Discovery Sciences. This cross-functional position will involve working with scientific stakeholders to define project deliverables & workplans for various biology disciplines (oncology, dysmetabolic & immunology across large & small molecule development), developing & managing the biological vendor base, collecting metrics on supplier performance, tracking budgets, working with vendors to improve their level of service as well as developing, managing, improving & troubleshooting operational issues with our external suppliers.
This position relies on:
Relies on extensive in vitro background related to exploratory cell & in vitro sciences, biological reagent generation (cell lines, proteins/antibodies, etc.) and/or human tissue procurement
Maintains big picture working knowledge of drug discovery & organizational structure dependencies
Sourcing strategy management:
Obtains quotes, drafts workplans, manages outsourcing with a project management & customer service mindset
Actively participates in Supplier Management Process teams, providing Discovery Operations expertise in partnership with scientific stakeholders, Capability leads, Finance & Research Procurement to identify vendor requirements & any gaps
Exhibits strong leadership skills to align organizational needs across the functional network with our vendor strategy, supporting functional stakeholders & driving governance teams appropriately
Identifies sourcing challenges proactively & focuses on workflow improvements to enhance our efficiency, capabilities or quality with external vendors
Facilitates troubleshooting & resolution of operational & non-technical aspects of projects or defines & engages appropriate network resources to address issues with minimal supervision
Vendor relationship management:
Responsible for understanding the scientific & technical capabilities available at Merck's vendor partners across multiple disciplines, such that Merck can leverage these vendors to provide increased levels of service
Manage the day to day purchasing operations or issuing purchase orders for biological services with best in class customer service; interacts with business stakeholders at vendor & in house finance, compliance, shipping logistics, procurement, accounts payable & business contracting to manage outsourcing activities reliably
Relies on a strong business acumen to serve as partner relationship manager to ensure success of multiple projects & programs running with the partner, while adapting, strengthening & broadening the collaboration where useful
Ensures partner understands & is prepared to meet Merck expectations based on project workplans & master service agreements
Manages projects with external partners by coordinating meetings & communications externally to ensure all project requirements (timeline, budget & scientific) are met
Accountable for metrics which monitor supplier performance
Participates in external vendor audits & due diligence assessments
Superior communication skills:
Serves as primary point of contact for communications with a network of strategic & preferred CROs in addition to Merck stakeholders
With Scientific Capability Leads/ Merck scientists, creates clear & concise workplans based on scientific, operational & business requirements that accurately reflect stakeholder's needs & communicates them to vendors
Supports capacity & new capability planning, implementation & vendor performance coaching using recurrent meetings, email communications & metrics-driven formal reviews
Responsible for maintaining internal records on progress of projects & keeping internal stakeholders up to date on progress
Ensures quotes include appropriate payment milestones & timeline specifications
Maintains close collaboration with finance colleagues to ensure accurate budgeting/forecasting & actuals reporting while providing holistic outsourcing business analytics to stakeholders
Ensures good stewardship of Merck’s resources confirming that payment is made only on goods & services that meet quality & turnaround time requirements
Education Minimum Requirement:
- B.S. in Biology or related discipline
Required Experience and Skills:
Minimum (5) years of scientific experience in a research environment (with preference to industrial environment)
Prior experience in biological/drug discovery research (large & small molecule) for oncology, dysmetabolic or immunology areas
Prior experience with exploratory cell & in vitro sciences (e.g. reagent production, cell generation, protein/antibody production)
Preferred Experience and Skills:
M.S in Biology or related discipline
Must possess strong communication, interpersonal and computer skills
Direct sourcing experience (as buyer or seller)
Process Improvement/ six sigma methodologies experience
Project Management Certification (PMP, CPM)
Budget management/ Finance experience
Experience in negotiations & contracting
Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to firstname.lastname@example.org .
Search Firm Representatives Please Read Carefully:
Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.
Visa sponsorship is not available for this position.
For more information about personal rights under Equal Employment Opportunity, visit:
EEOC Poster at http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf
EEOC GINA Supplement at http://www1.eeoc.gov/employers/upload/eeocginasupplement.pdf
OFCCP EEO Supplement at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf
Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of it’s manifestations.
Job Project Management Generic
Title: R&D Sourcing Operations Manager
Primary Location: NA-US-CA-South San Francisco
Requisition ID: PRO018661