Merck R&D Sourcing Operations Manager in South San Francisco, California

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck is on a quest for cures and is committed to being the world’s premier, most research-intensive biopharmaceutical company. Today, we’re doubling down on this goal. Merck Research Laboratories is a true scientific research facility of tomorrow, and will take Merck’s leading discovery capabilities and world-class small molecule and biologics R&D expertise to create breakthrough science that radically changes the way we approach serious diseases.

Senior Sourcing Operations Specialist within the Discovery Operations group of Merck Research Labs (MRL): This individual contributor, with minimal supervision, will take the lead in managing in vitro biology projects with external vendors in support of Discovery Sciences. This cross-functional position will involve working with scientific stakeholders to define project deliverables & workplans for various biology disciplines (oncology, dysmetabolic & immunology across large & small molecule development), developing & managing the biological vendor base, collecting metrics on supplier performance, tracking budgets, working with vendors to improve their level of service as well as developing, managing, improving & troubleshooting operational issues with our external suppliers.

This position relies on:

  • Technical experience:

  • Relies on extensive in vitro background related to exploratory cell & in vitro sciences, biological reagent generation (cell lines, proteins/antibodies, etc.) and/or human tissue procurement

  • Maintains big picture working knowledge of drug discovery & organizational structure dependencies

  • Sourcing strategy management:

  • Obtains quotes, drafts workplans, manages outsourcing with a project management & customer service mindset

  • Actively participates in Supplier Management Process teams, providing Discovery Operations expertise in partnership with scientific stakeholders, Capability leads, Finance & Research Procurement to identify vendor requirements & any gaps

  • Exhibits strong leadership skills to align organizational needs across the functional network with our vendor strategy, supporting functional stakeholders & driving governance teams appropriately

  • Identifies sourcing challenges proactively & focuses on workflow improvements to enhance our efficiency, capabilities or quality with external vendors

  • Facilitates troubleshooting & resolution of operational & non-technical aspects of projects or defines & engages appropriate network resources to address issues with minimal supervision

  • Vendor relationship management:

  • Responsible for understanding the scientific & technical capabilities available at Merck's vendor partners across multiple disciplines, such that Merck can leverage these vendors to provide increased levels of service

  • Manage the day to day purchasing operations or issuing purchase orders for biological services with best in class customer service; interacts with business stakeholders at vendor & in house finance, compliance, shipping logistics, procurement, accounts payable & business contracting to manage outsourcing activities reliably

  • Relies on a strong business acumen to serve as partner relationship manager to ensure success of multiple projects & programs running with the partner, while adapting, strengthening & broadening the collaboration where useful

  • Ensures partner understands & is prepared to meet Merck expectations based on project workplans & master service agreements

  • Manages projects with external partners by coordinating meetings & communications externally to ensure all project requirements (timeline, budget & scientific) are met

  • Accountable for metrics which monitor supplier performance

  • Participates in external vendor audits & due diligence assessments

  • Superior communication skills:

  • Serves as primary point of contact for communications with a network of strategic & preferred CROs in addition to Merck stakeholders

  • With Scientific Capability Leads/ Merck scientists, creates clear & concise workplans based on scientific, operational & business requirements that accurately reflect stakeholder's needs & communicates them to vendors

  • Supports capacity & new capability planning, implementation & vendor performance coaching using recurrent meetings, email communications & metrics-driven formal reviews

  • Responsible for maintaining internal records on progress of projects & keeping internal stakeholders up to date on progress

  • Ordering/budget management:

  • Ensures quotes include appropriate payment milestones & timeline specifications

  • Maintains close collaboration with finance colleagues to ensure accurate budgeting/forecasting & actuals reporting while providing holistic outsourcing business analytics to stakeholders

  • Ensures good stewardship of Merck’s resources confirming that payment is made only on goods & services that meet quality & turnaround time requirements

Education Minimum Requirement:

  • B.S. in Biology or related discipline

Required Experience and Skills:

  • Minimum (5) years of scientific experience in a research environment (with preference to industrial environment)

  • Prior experience in biological/drug discovery research (large & small molecule) for oncology, dysmetabolic or immunology areas

  • Prior experience with exploratory cell & in vitro sciences (e.g. reagent production, cell generation, protein/antibody production)

Preferred Experience and Skills:

  • M.S in Biology or related discipline

  • Must possess strong communication, interpersonal and computer skills

  • Direct sourcing experience (as buyer or seller)

  • Process Improvement/ six sigma methodologies experience

  • Project Management Certification (PMP, CPM)

  • Budget management/ Finance experience

  • Experience in negotiations & contracting

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life.

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Visa sponsorship is not available for this position.

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Job Project Management Generic

Title: R&D Sourcing Operations Manager

Primary Location: NA-US-CA-South San Francisco

Requisition ID: PRO018661