Merck Jobs

Job Description

Our company's Information Technology (IT) division partners with colleagues across the business to help serve our patients and customers around the world. Ours is a high-energy team of dynamic, innovative individuals dedicated to leveraging information and technology to efficiently drive revenue and productivity, thereby advancing our company's contribution to global medical innovation.

Enterprise IT (EIT) is an essential component of the current IT division that provides support to the Pharmaceutical Research and Development (R&D), Supply Chain (Manufacturing), Marketing (Human Health) organizations as well as Enabling Functions. The EIT SAP Platform Team is responsible for our company's SAP Global Template asset, delivering enterprise-level capabilities through harmonized business processes and data. The team is responsible for the operation of all our company's SAP and integrated solutions, governance of the associated enterprise assets, and cost-effective delivery of capabilities to support achievement of immediate and future state business objectives.

The SAP Platform team has an opening for a Release Manager with experience in coordinating and managing releases, knowledge of relevant tools, process and technologies, a strong understanding of the SDLC, excellent communication and collaboration skills, and a focus on quality and customer satisfaction.

The Release Manager is responsible for the planning, coordination, and execution of software releases. They work closely with cross-functional teams to ensure that releases are delivered on time, within budget, and with minimal risk.

The Release Management Senior Specialist is responsible for the following:

• Work with various divisional stakeholders to develop and publish release timelines as well associated supporting landscape plans

• Plan and oversee build implementation for multiple environments ensuring that the solution being released is reliable and meets the necessary quality standards adhering to the IT release calendar

• Support all testing efforts (Unit, Integration, Acceptance, Volume, Performance, Regression) by the various solutioning teams as well as obtain stakeholders' sign-off for each release

• Identifying and resolve issues by working in a collaborative fashion with cross-functional teams to mitigate risks and ensure a successful release.

• Create release plans that encompass the release scope, timeline, and resources required for each release.

• Weekend support of occasional release technical cutovers

• Conduct Release Readiness reviews, Business Go/No-Go reviews, and Milestone Reviews to ensure the readiness of each release

• Coordinate with different teams and stakeholders throughout the various phases of the release to ensure a smooth deployment across multiple applications and delivered in a controlled and efficient manner

• Establish and enforce standardized release processes across EIT, optimizing deployment efficiency and reducing risks.

• Collaborate closely with project management teams to ensure that release milestones are met, and the overall integrity of the release is maintained.

• Provide regular updates and reports to senior IT management and business stakeholders. (includes status updates on releases, key milestones achieved, and overall performance of the release management process)

• Work with various divisional teams to ensure the reduction of the overall Tech Debt

• Participate in Change Advisory Board (CAB) meetings and other governance bodies to discuss release scope, roadblocks, and obtain necessary approvals (CAB is responsible for reviewing and approving changes to the IT environment)

• Work closely with Product teams to adhere to the IT release calendar and minimize disruptions to current users

• Plan and support Infrastructure security patching as well as system refreshes (ensuring data masking of private information)

• Plan key strategic SAP platform upgrades (Support Pack) as well as lead technology based initiatives

• Create, update and deliver platform related information through the use of various methods (ie. MS Teams, SharePoint, Virtual Meetings)

Education:

• Bachelor's Degree required.

Required Experience and Skills:

• 5+ years of IT business solutions deployment experience.

• SAP experience required – should have general understanding and basic knowledge of tool and functionality.

• The ideal candidate should have a proven record of successfully managing and coordinating releases in complex environments with multiple applications and portfolio streams.

• A good command and experience with these tools and technologies: SAP ecosystems and how they interact with each other (on-prem and SaaS solutions), MS Excel, MS Word, MS PowerPoint, MS SharePoint, MS Project, Atlassian Jira, Atlassian Confluence

• Strong understanding of SDLC (Software Development Life Cycle)

• Knowledge of essential Infrastructure concepts to aid in the planning and execution of system refreshes as well as application of security patches for all SAP environment and related systems.

• Understanding of DevOps principles as well as supporting continuous deployment practices, as it aligns with modern software development approaches.

• Excellent communication and collaboration skills to effectively coordinate with cross-functional teams located in various geographical locations.

• Effectively communicate complex issues and challenges to senior management in a summarized manner, both written and verbal.

• Strong attention to detail, be a problem solver, and be able to thrive in demanding environments that require quick decision-making and adaptability.

• Capability to independently learn and understand advances or changes in technology.

Preferred experience and skills:

• 2+ years working with SAP S/4 HANA preferred.

• Life Sciences Industry experience preferred.

• 3+ years working with SAP Migrations

• Knowledge of SAP RISE, SAP Charm, SAP Solution Manager a plus

• Background using Service Now Problem resolution system

• Familiarity with cloud technologies (AWS, Azure) as well as Software as a Service (SaaS) environments is desired (ie ARIBA), as organizations increasingly adopt cloud-based solutions.

• Familiarity with XRAY desired

#eligibleforerp

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NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

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U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$111,400.00 - $175,300.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

N/A

Required Skills:

Measurement Analysis, Portfolio, Programme, and Project Support, Program Management, Project Management, Risk Management, Stakeholder Relationship Management

Preferred Skills:

Job Posting End Date:

06/28/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 06/28/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R295845